Global Leadership Summit 2014 Excerpts
Joseph Grenny – Eliminating the Undiscussab
les
- What are the undiscussables in your organization?
- How could they be holding you back?
Joseph Grenny – Creating Safety in Crucial Conversations
- Ingredients of Safety
- Mutual Purpose
- Mutual Respect
- People never become defensive about WHAT you’re saying. People
become defensive because of WHY they think you’re saying it.